Cendyn argues hotels are drowning in data but lacking direction, and positions AI-powered actionable intelligence as the next leap in hospitality technology
How Hotel Marketing and Revenue Management can work as one
In many hotels, marketing and revenue management are both active and focused on driving performance. Rates are being adjusted in real time
Seasonal Peaks: How Hotels Win with Bonus Campaigns
Seasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn…
BI, ML, LLMs, and Agentic AI: What they mean for hotel marketing
There’s no shortage of buzz around AI, and it’s easy to get swept up in the excitement—chatbots, automated reports, predictive pricing, and yes, even those
Gift Cards: The Untapped Revenue Stream for Hotels
Hotels are no longer just about rooms—they’re retail hubs waiting to happen. The rise of gift cards and experience…
The Task Force Solution: Filling the leadership gap in hotel marketing
The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, and revenue management. As we approach 2026
Agentic Search and AI: The future of hotel marketing
The hospitality search experience has undergone a quiet revolution. Where travelers once Googled their way to vacation options, many now turn to AI
Drive direct bookings with smarter guest engagement
In today’s hospitality landscape, the most valuable marketing channel is the one you own. Owned media—your email lists, CRM data,…
Reboot your hotel’s marketing strategy for real growth
In today’s hospitality landscape, traditional marketing alone won’t cut it. Guests are discovering, booking, and reviewing hotels through digital channels—and…
Hotel marketing in 2025: Are you ahead of the curve or falling behind?
Our new industry report, The State of Data-Driven Marketing in Hospitality, reveals the truth about how hotels around the world are approaching marketing
