The two hospitality tech global leaders partner to streamline hotel operations and create a personalized guest experience for hotel guests
Best practices for effective hotel contact center management
Ever thought about how you could make your hotel contact center work better for you? Here’s a complete guide to effective hotel contact center management.
Embracing the efficiency of AI powered tech
How AI can facilitate better interactions between hotel guests and employees.
The hospitality industry’s voice bot problem
How advancements in AI can revolutionize a caller’s experience.
Does AI have a place in the travel industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far.
Travel Outlook Launches ExpressRez®
An Innovative and Affordable Call Center for Inns and B&Bs.
Brandi D. Sally as new Director of Events and Guest Services
Miami Beach Convention Centre welcomes Brandi D. Sally as new Director of Events and Guest Services
