We need to change our thinking as hospitality managers to attract new, young talent to an industry that has been bruised and battered by the pandemic. Hoteliers should take this opportunity to rethink our approach to talent.
A recent survey conducted by American Express Travel discovered that older Gen Z’ers want to pay for premium, especially when it comes to hotels.
Hoteliers, it’s time to get your campaigns in a row, because this determined generation is the future of travel.
Hotels, travel and tourism entities need to adapt to the expectations of Gen Z – consumers in their teens – because Gen Z is unlike previous generations.