It is a fact that hotels that looked after their staff as best they could during Covid are having the least trouble getting staff back and finding new hires. People talk and they know who to work for and who to stay away from.
How to not overwhelm new hotel hires in the ‘new normal’
Even with all the technology and automation, hotels thrive due to their human capital. The best in the biz are companies that cultivate their ‘bench strength’ so that every team members feels like part of a family and are ready to step into a new role with gusto.
New ebook: Hospitality Digital Marketing Essentials
Is your staff keeping up with the velocity of digital marketing? This new HSMAI guide will get them up to speed.
New skills courses added to eHotelier Academy
eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
Academy Course of the Week: Manage Operational Plan
The Manage Operational Plan course covers the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan.
Academy Course of the Week: Hotel Security Awareness
The Hotel Security Awareness course from eHotelier Academy provides hotel team members with the fundamental skills to ensure a secure environment for guests and employees.
eHotelier Academy Dean made Fellow of the Royal Academy of Culinary Arts
Professor Peter Jones, Dean of eHotelier Academy, has been named a Fellow of the Royal Academy of Culinary Arts joining a group of very illustrious and distinguished Academy Fellows including Albert Roux, Raymond Blanc, Angela Hartnett and Heston Blumenthal.
eHotelier Whitepaper – Strategic Management: A Guide
Written by Professor Peter Jones, Dean of eHotelier Academy, Strategic Management: A Guide demystifies the concepts and processes associated with strategic management, making the ideas accessible to as wide a range of managers within the hospitality industry as possible.
Plantation Urban Resort and Spa, Phnom Penh, invests in their staff with eHotelier Academy
Plantation Urban Resort and Spa joins a distinguished roster of properties that have chosen eHotelier Academy as their staff training solution of choice.
Academy Spotlight: Congratulations Srinivasa Reddy!
eHotelier Academy congratulates Srinivasa Reddy from Swiss-Belhotel Seef Bahrain on attaining his Diploma of Hospitality Management.
