New skills courses added to eHotelier Academy

New skills courses for eHotelier AcademyeHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners.

These courses—created by Direction Hospitality Training and endorsed by the Institute of Hospitality—contain engaging video content to support a range of learning styles, as well compliment the extensive range of existing skills courses in 150+ course catalogue offered by eHotelier Academy Enterprise Learning. 

With course duration ranging from 30mins – 1hr to complete, these are quick, stimulating video-based courses covering essential skills and holistic professional development.

The new courses include 6 new F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses. These courses are available to all learners enrolled in Enterprise Based Learning.

The full list of new courses are below:


All About Cleaning

All About Cleaning Bathrooms

All About Housekeeping

All About Making Beds

All About Presentation

Disability and Cultural Awareness

Giving a Positive Customer Environment

Handling Customer Problems

Handling Different Customer Behaviours

Understanding Customer Needs

Buffet Service

Carrying and Clearing Plates

General Preparation

Laying Tables

Presenting Menus and Taking Orders

Silver Service Techniques

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