Virtual YHS 2021 takes place from 22nd to 25th March. The summit is centered around a comprehensive theme that best reflects the industry’s environment.
Hotel Concept Handbook
Creative Supply, in collaboration with Ecole hôtelière de Lausanne, a comprehensive handbook on hotel concept development, this handbook lets you discover how to create a compelling and enduring concept using our proprietary framework.
Tourism satisfaction: importance, measurability and impacts
Nobody is really measuring tourist happiness and the impact of tourism on well-being, yet these are the insights that would help hospitality businesses and destinations to perform better in the future.
The hotel General Manager: Time for a new job description?
Hotel General Managers play a crucial role in the hotel’s performance. However their autonomy may vary depending on their education and the type of hotel they work in.
Hotel branding: How to take your hotel brand to the next level
Hotel branding has become one crucial differentiator in hospitality: from creating a strong narrative to delivering on the promised experience, Here are the top ways to elevate your hotel brand.
3 ways smart interior design will improve your hotel operations
Smart, innovative interior design not only pleases the eye and makes for a great guest experience, it also improves your hotel operations efficiency – ultimately boosting profitability.
Seven critical steps to making service excellence a reality
Here are seven key steps to materialize your service excellence journey.
What does it mean to be a successful female entrepreneur?
How does a woman do business in a male-dominated context? Three female CEOs share their perspectives on gender-bias for entrepreneurs and how to overcome it.
Chinese consumers’ growing appetite for luxury: What does it mean for hospitality?
The Chinese hospitality industry is experiencing promising growth, driven by key trends such as Millennial purchasing power, adaptation of digitalization and market repatriation.
3 trends revenue managers need to know
The demand for talented resources in hotel revenue management and experts who can apply data analytics to predict consumer behavior and optimize hospitality business is increasing fast.
Never miss a trend.