A Cendyn & NextGuest combination creates the largest scalable CRM & Digital Marketing provider for the hospitality industry.
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. Here is how you can optimize digital marketing performance via voice channels.
By fully leveraging the features of your existing tools, you’ll improve your hotel’s digital marketing so that you capture as much business as possible with your existing budget. Here’s what you need to know — and what you need to do right now — to optimize your spend on one of the most widely-used marketing platforms.
HSMAI hosted a similar program for hotel management company CDOs, giving participants a chance to catch up and share new insights since the last roundtable for this group was held in April.
Often there is a glaze of cosmetic customer-focus towards guests, but many hotels are not really examining the question properly.
Consumers, too, are far more aware of your online presence, and a 2019 report by Adobe Digital Insights showed that 61% of leisure arrangements are made online, emphasizing the need for digital marketing.