In an era of relationships and personalisation, a Customer Relationship Management system (CRM) has become the king. And especially for hospitality, this type of software is turning into a key element of every hotel’s tech stack.
The Maho Group selects Cendyn
Cendyn announces that The Maho Group has selected Cendyn to power CRM, revenue management, and business intelligence at two St. Maarten resorts, the Sonesta Maho Beach Resort, Casino & Spa and Sonesta Ocean Point Resort.
5 essentials for hospitality customer relationship management
In an industry where the product or service you’re selling is looking after people, it is imperative that your relationship with the customer is close to perfect.
Drive Direct Bookings…The Secret Sauce for your website.
At a time when hoteliers must do more with less, the challenges are especially acute in eCommerce as hotels confront major shifts in travel patterns and consumer behaviors.
Cendyn launches Hospitality Cloud for hoteliers to drive direct bookings
The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform and Cendyn’s website content management system.
The future of Hotel Technology: What’s your school of thought?
Today’s world is built on Big Data – and the hotel business is no exception. But are today’s popular tech choices fit for purpose?
Jarrod Tuck named VP Customer Relationship Management at Rosewood Hotels
Tuck will oversee the CRM direction for ultra-luxury Rosewood Hotels & Resorts, upper-upscale New World Hotels & Resorts and lifestyle KHOS hotels.
Top 5 ultimate practices to win guests with minimal costs
Instead of slashing room rates, try to take a closer look at your guest management tactic.
NextGuest merges with Cendyn
A Cendyn & NextGuest combination creates the largest scalable CRM & Digital Marketing provider for the hospitality industry.
