In an industry where the product or service you’re selling is looking after people, it is imperative that your relationship with the customer is close to perfect.
Cendyn names two new leaders to international eCommerce team
Kelly Snyder named Vice President of Customer Success, eCommerce, and Sumit Sethi named Regional Vice President of eCommerce in India.
Cendyn announces acquisition of digitalhotelier
The combination cements Cendyn’s global leadership in growing the direct-booking channel and enhancing the guest experience for hotels.
Hotelier’s quick guide to Expedia’s Search and Sort Factors update
Researching hotels on OTA review sites is often the first step in a traveler’s guest journey, which in turn makes those listings an important aspect of most hotels’ marketing strategy.
Preparing your hotel for the sunset of Google’s Universal Analytics
For hotel marketers, there’s a major shift afoot: the beginning of an entirely new way to measure performance across websites and mobile devices.
Cendyn names Subhobroto Biswas MD & GM of India
Subho is a results-driven, strategic leader responsible for successfully leading, accelerating, and expanding Cendyn’s footprint in India.
The future of email marketing for hotels
How dailypoint™ is revolutionizing guest communications.
Drive Direct Bookings…The Secret Sauce for your website.
At a time when hoteliers must do more with less, the challenges are especially acute in eCommerce as hotels confront major shifts in travel patterns and consumer behaviors.
Cendyn launches Hospitality Cloud for hoteliers to drive direct bookings
The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform and Cendyn’s website content management system.
Cendyn named top 5 innovator in hospitality technology
A study on personalization and AI spanning 86 hotel chains from across the globe named Cendyn as top innovator.