By increasingly utilizing ID and passport scanners, new technology-led safety and operational processes can allow for quick and touchless check-ins.
FlexBook.com, a new hotel booking site, offers travelers the first real opportunity to customize their hotel stays by offering early check-in/late check-out as part of their booking.ÊFlexBook was created by the team behind HotelsByDay that helped pioneer flexible hotel stays by offering convenient day stays at top hotels around the world.
Guests will be able to check-in and choose their exact room from digital floor plans or lists, using their desktop, tablet or mobile device.
Taking the time to develop and maintain guest relationships is the best tool any hotelier has against the OTAs. If handled successfully, the commissions paid to the OTAs can be a one time customer acquisition fee and the hotel now owns the relationship and any future reservations from that guest.