What does a PMS upgrade have (or should have!) in common with ChatGPT?
How to leverage Big Data and outshine the OTAs
In this White Paper, we take a look at the wider tech stack and examine why, it is, in many cases, ineffective in enabling hotels to access the power of Big Data and in turn, compete successfully against Online Travel Agents (OTAs). We start with the archetypal problem of multiple guest profiles within the IT stack and why this will inevitably lead to a digital dead end for hotels.
Big data – Big business
Data is the new oil. But why are hotels not using it right?
Fixing these hidden labor costs using big data
Big data and integrations with other systems come into play by allowing an individual property or group to obtain objective inferences to then shift towards ‘smart labor management’.
How to leverage big data to boost employee engagement and reduce turnover in your hotel
The hospitality industry has been struggling with a talent shortage for years. A 50 cent raise, a better lunch break, or a more consistent work schedule can be all that it takes for another hotel to come along and poach your best team members.
Overcoming the data challenge with automation
The reality for hoteliers and their revenue management teams is there are far too many data points to analyse. And certainly, too many decisions to be made for any human to undertake accurately, without the assistance of automated solutions.
UNWTO partners with Telefónica to promote tourism sector digitalization
Telefónica and the World Tourism Organization (UNWTO) have announced an agreement to collaborate in the development and implementation of digital entrepreneurship and training initiatives that allow the tourism sector to increase its competitiveness and strengthen its long-term sustainability.
Friend not foe: why AI should be a revenue manager’s new best friend
Hotel revenue managers should embrace AI technologies to progress non-critical, repetitive tasks and to help free their time to concentrate on areas where they can add more value to their hotel.
Five essential tools for the modern email marketer
After Mark Zuckerberg predicted its death in 2010, email defied expectations by resurfacing as a modern marketing necessity. Yes, email is back, but it isnÕt what it used to beÉ
UAE hospitality trends: Hotels are still being built
The UAE hospitality industry has achieved stunning results throughout past decade. Every year its progress becomes even more obvious and significant for the whole region economy. In some sectors it has already become trendsetter, so we are curious to know what the top UAE hospitality trends are in 2017.
