dailypoint releaes new White Paper Dr. Michael Toedt looks at the role of the PMS as well as the relationship of CRM, PMS, and CDM. He explains the most important IT systems for a hotel and how can you make them really work.
There is a big need to re-adjust the IT stack in the hotel business in order to take advantage of digitalization. Only then can hoteliers provide a truly personalized guest experience at every stage of the customer journey.
This White Paper explains:
- The role of the PMS in the past and today
- The relationship of CRM, PMS and CDM
- What are the most important IT systems for a hotel and how can you make them really work?”