TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, has announced Scenic Hotel Group, New Zealand’s largest locally owned hotel group, has adopted TravelClick’s award-winning iHotelier® Booking Engine 4.0, part of TravelClick’s Central Reservations System (CRS).
Working with TravelClick, Scenic Hotel Group is able to maximise their site conversion rates by leveraging TravelClick iHotelier Booking Engine 4.0’s simple, intuitive and personalised guest experience. The iHotelier Booking Engine 4.0 is optimised across all devices and seamlessly guides guests through the booking process with interactive message displays and clear calls to action.
Scenic Hotel Group is also able to further engage guests with targeted merchandising of add-on services and upgrades, as well as bring back potential guests, who may have abandoned the booking process, with inviting emails and personalised offers.
“As the largest locally owned hotel collection in our New Zealand, we selected TravelClick as our partner to help us revolutionise the way we service our guests,” said Bharath Satyavolu, Group Director of Commercial at Scenic Hotel Group. “Using iHotelier Booking Engine 4.0 enables us to take advantage of the latest innovations in reservations technology to ensure that we are maximizing booking conversions while delivering a superior experience for our guests.”
“iHotelier Booking Engine 4.0, with its inherent flexibility, enables Scenic Hotel Group to deliver on its promise of quality with a genuine sense of Kiwi hospitality,” said Jan Tissera, President, International at TravelClick. “We are eager to help all of Scenic Hotel Group’s properties take advantage of iHotelier Booking Engine 4.0’s, unmatched capabilities such as Private Offers which can help drive higher conversion and upsells.”
