In Antony Wong’s new role which also reports to Thomas Salg, Vice President Operations, he will lead Wharf Hotel’s rooms division, focusing on operations, brand standards, and initiating strategies and programmes to enhance service quality and operations excellence.
Antony has over two decades of operations experience earned from holding critical roles at The Hongkong and Shanghai Hotels Limited – owner and operator of The Peninsula Hotels, where he developed customer-centric concepts and continually improved service standards, quality, and profitability. Antony also rendered his in-depth experience at the openings of The Peninsula Hotels in Istanbul, London, Paris, Shanghai, Tokyo, and Yangon, as well as with their multiple retail merchandising outlets in Hong Kong, Mainland China, and Seoul.
Looking ahead, Simon and Antony will closely collaborate on new Wharf Hotel projects to drive innovation and the development of enhanced offerings