American Express Global Business Travel (GBT) has appointed Paul Abbott as Chief Executive Officer, effective 1 October 2019.
Abbott replaces Doug Anderson who is stepping down after three years in the role.
Abbott joins from American Express, where he is currently Chief Commercial Officer, Global Commercial Services, the company’s global B2B Payments Business. He has also served on the GBT board for the last four years.
Abbott’s experience at American Express is a strong fit for GBT both because of the strategic relationship between the companies and their common focus on the customer experience.
Abbott has spent 18 years in the travel business, having started his career at British Airways and working in the corporate travel business at American Express. In his 24 years at American Express, he served in increasingly senior roles across various business units of the company.
The change will take effect 1 October 2019, with a transition period during which Anderson will continue to advise GBT.