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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

Waldorf Astoria Bangkok elevates luxury guest experiences with IRIS digital ordering and guest directory

IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has been selected by Waldorf Astoria Bangkok to power
Read more

Why most hotel guest directories are outdated and how to improve them

Think about the last time you stayed in a hotel. Did you flick through a printed compendium to find the Wi-Fi password? Did you walk back to reception
Read more

Canopy by Hilton Istanbul Taksim partners with IRIS to enhance guest journey with Digital Guest Directory solution

IRIS, the market leader in digital ordering and guest experience solutions, has been selected by Canopy by Hilton Istanbul Taksim, the stylish lifestyle hotel
Read more

The Ava Hotel Paso Robles selects IRIS to unlock smarter guest experiences and new F&B revenue

IRIS, the global leader in digital guest experience and mobile ordering solutions for hotels, has been chosen by The Ava Hotel Paso Robles, Curio Collection by Hilton
Read more

AUTHORS

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VIDEOS

IRIS – Manage more orders & drive revenue

IRIS – Elevate the guest experience

IRIS – Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
IRIS poolside ordering

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