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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

IRIS

Top 10 ways to increase F&B guest spend and profitability with mobile ordering

As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales...
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IRIS

Kimpton De Witt partners with IRIS to provide guests with a self-serve, mobile F&B ordering experience

IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and...
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IRIS

IRIS partners with W Sydney to enhance the guest stay with Mobile F&B Ordering and Guest Directory App

IRIS, a global market leader in mobile ordering and digital guest experience solutions for hotels, has been chosen by W Sydney to provide a personalised, digital ordering experience to guests...
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IRIS

Radisson Blu Aqua Hotel, Chicago, deploys IRIS mobile ordering to grow F&B revenue and improve staff retention

IRIS, a global market leader in mobile F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Radisson Blu Aqua Hotel, Chicago, to optimise and...
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AUTHORS

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VIDEOS

IRIS - Manage more orders & drive revenue

IRIS - Elevate the guest experience

IRIS - Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
Mobile
iRIS poolside ordering
IRIS poolside ordering

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