In today’s highly competitive restaurant industry, operators are under more pressure than ever to deliver exceptional guest experiences while controlling costs.
Master revenue management and boost brand reputation at the same time
The most successful hotels know their profitability is won or lost on dozens of strategic decisions throughout the property. It’s not trimming costs, fixed pricing models, or resisting change; rather, it’s all of those things and more.
Touchless wellness triumph at the Carillon Miami Wellness Resort
Wellness is about the personal journey of discovering and being one’s best self – generating wellbeing. It’s a story about people and continuous reinvention, and there’s perhaps no better example of these principles than the Carillon.
The importance of quantitative skills and why you should master them
In a world where apprehension about quantitative methods is widespread, the good news is that mastery of a small number of basic techniques can quickly propel you to the top of the heap and give you a competitive advantage.
The potential of EU workers to revitalise Britain’s hospitality sector
Agreeing a youth mobility scheme with the EU would improve the quality of the hospitality workforce – particularly at a time when businesses will not look at increasing expenditure – and drive consumer spending on hospitality, and overall tourism, across the country.
How AI helped improve the guest experience and increase revenue: case study
For hotels that want to stand out in a competitive market, using AI (Artificial Intelligence) is no longer a luxury—it’s a necessity.
How smartphones shape travel decisions on the go
Tourists are increasingly interacting with their Internet-enabled devices while making travel decisions – such as where to visit and what to buy – in real time. New research recommends that tourism businesses pay greater attention to contextual and location-based marketing in the age of abundant data and on-the-go decision-making.
10 hotel trends for 2025 that you should care about
Keeping up with the latest trends is essential. Serving as a guiding North Star, they can help you refine your approach and assess your hotel’s standing in the market
Exploring career pathways after hotel management
Let’s explore potential career pathways following a tenure as a hotel manager, whether you aim to climb within hotel management or transition into senior corporate roles.
Your top 10 list of excuses
Is victim thinking that is holding you back from jumping in the deep end with the financials in your hotel career?
