Artificial intelligence is already transforming the way our industry operates, and its impact is only going to accelerate. The way travelers discover, evaluate
Hotel AI Deployment Planning from the Framework of a Switchboard Operator
It seems every day there’s another announcement surrounding some preternatural feat that artificial intelligence (AI) has accomplished. Within the hospitality world
The Task Force Solution: Filling the leadership gap in hotel marketing
The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, and revenue management. As we approach 2026
Better Systems, Safer Kitchens, Happier Guests
In hospitality, guest satisfaction starts long before the plate reaches the table. Behind every memorable dining experience is a network…
How ChatGPT plans to book hotels (and why your property might be invisible)
Last month, Sam Altman sat down with economist Tyler Cowen and outlined how ChatGPT will transform hotel booking. Not someday. Now.
Cyber Monday: 50% Off Hospitality Certification Courses
Cyber Monday isn’t just about deals—it’s about opportunity. In hospitality, knowledge is currency. Hotels thrive when leaders and teams deliver…
Consolidating your hotel tech stack: How to decide when to replace vs. integrate tools
A PMS here, a CRM there, an upselling software somewhere… and none of them talk to each other.
Catching up with the Hotel Folk: Guests, Growth, and Insights
It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu.
Anticipating the Surge: How Hospitality America is Positioning for the 2026 FIFA World Cup
When FIFA announced that North America would host the 2026 World Cup—describing it as “the largest World Cup in history”—the hospitality sector
Agrobiodiversity as the Next, Next Big Thing for Regenerative Tourism
Regenerative tourism and stewardship are now mainstream. They are both buzz terms and hugely profitable ventures for those hotels and resorts that put in the blood
