Tipping is an integral part of North American service culture, but it has always had challenges in hospitality.
Navigating the complex world of conversational AI – part 4
Over the past couple of months, we’ve explored the evolving role of conversational AI in hospitality, particularly focusing on Annette, The Virtual Hotel Agent™ by Travel Outlook.
Hook them early: Pre-arrival techniques to create a perfect stay
You want to get your guests excited about their upcoming stay? Then you need to work on your pre-arrival strategy.
5 revenue management tips for Beach, City, Mountain, or Countryside Hotels
As a hotelier, you know your hotel faces unique revenue management challenges. Your location, primary types of travelers, and the season of the year all play into profitable pricing strategies.
Sabre signs long-term distribution agreement with Delta Air Lines
Sabre Corporation, a leading technology provider to the global travel industry, has finalized a multi-year renewal of its distribution agreement with Delta Air Lines.
Do’s and don’ts for guest communication in a multi-property hotel
Having multiple properties doesn’t just mean big hotel groups. Even if your accommodation brand has only two locations, then it can already be considered multi-property and communication can become difficult to manage.
Capturing Flavor: The impact of visual menus on F&B revenue
As we celebrate World Photo Day on August 19, it’s a perfect time to explore the power of visuals in the food and beverage industry, particularly in the realm of mobile ordering.
Unpaid Leave Dilemmas: What managers need to know about salary deductions
“Can I have the day off without pay?”, asked the manager.
Cloudbeds welcomes AI and Machine learning pioneers to revolutionize hospitality technology
Cloudbeds, the innovative leader in hospitality management technology, today announced the strategic hiring of AI visionaries Amit Popat, Head of Machine Learning, and Nikhil Shah, Head of Data Science.
Sabre reveals Olympic travel trends
Millions of travelers flocked to France for the Olympics, as expected. However, the sporting event of the summer boosted outbound travel too, with travelers leaving host cities ahead of the Games, according to Sabre’s booking analysis.
