The short-form videos are actually perfect for hotels to showcase bite-size chunks of the hotel experience, from staff to property highlights to local experiences.
Six tips for keeping labor in a labor shortage
Hotels need to adopt a new operating model where variable labor and administrative costs are kept at a minimum, and staff are given ample opportunity for personal and professional development. It’s a systemic change and not something that can be solved with a patchwork remedy.
Could robots breathe new “life” into the tourism industry?
A new study provides fascinating insights into how the pandemic has changed tourists’ preferences and offers recommendations for hotels on taking the next step towards technology-driven service delivery.
A home away from home: How to attract local guests to your property
Here are five tips to help lure staycationing guests to your property.
Digital communication is even more vital to guest experience post-pandemic
Digital communication is even more vital to the guest experience post-pandemic. Here’s a look at some of the ways hoteliers can leverage technology to automate and reduce workload burden for staff while engaging and maintaining positive relations with travellers.
Career trends and in-demand jobs in the hotel industry for 2022
After a challenging few years for hospitality staff, this year is going to offer some exciting opportunities for hotel professionals. …
Making newlyweds’ dreams come true
Here are the quality dimensions that contribute to honeymooners’ satisfaction and relationship with the destination, providing useful information and advice for destination marketers seeking to capture this market segment.
The six different leadership styles
Although most leaders have an instinctive style, it’s useful to understand the different leadership or management styles. Certain situations, teams or projects will call for one style over another, and being able to employ the appropriate one lets you improve your leadership technique.
The new push for centralized hotel platforms
We predict that the future hotels will come to realize one total operating system able to manage everything from rooms inventory and payments through to maintenance, security, housekeeping, guest service and auxiliary outlets.
8 critical IT cost reduction strategies (How to plug the spending holes in your IT budget)
You need to rethink how your IT department functions. The key to successfully reducing IT costs rests in your ability to redesign your workflows, systems, and policies.
