Breakfast can be a profit center from brand recognition, search engine visibility, and increased turnover and profitability.
Encouraging employees to invest in the environment
A new study finds that optimising leadership might be more effective than compensation programmes in motivating employees to engage in green practices.
Luxury brands expand into new hospitality sectors beyond cafés and spas
The frontiers of how luxury can be experienced are being widened resulting in greater market presence and richer multisensorial experiences.
The business case for appealing to hotel guests with disabilities
A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.
How can your hotel ensure guests sleep well?
By focusing on sleep quality, hotels can greatly improve the guest experience and satisfied guests are more likely to return and recommend your hotel.
Unlocking potential: the benefits of early career exploration in hospitality
Early career exploration in the hospitality industry is about more than just landing a job; it’s about developing skills, finding a passion, and starting a rewarding career path.
Optimizing your booking engine: features that drive direct bookings
A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue.
What is sustainable travel: 10 best practices
As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in…
The Mille Club: two Rocco Forte hotels in one incredible trip to Italia
We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.
Comprehensive financial strategies for modern hoteliers
Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.
