A strong service culture provides your organization with many benefits, including happier and more personally fulfilled customers and employees alike.
Bullish on tech means more human tech too
By splitting IT’s responsibilities and roles, you can also achieve higher labor efficiency through subject of specialization.
5 sustainability travel trends
Consumers are actively looking for sustainable travel options and information and are willing to pay more to ensure they are limiting their impact. However, the interest in and meaning of sustainable travel can differ from region to region and country to country.
How the Internet of Things can revolutionize the hospitality industry
Through the vast and growing array of IoT devices on the market today, hoteliers and restaurateurs can offer a truly exceptional guest experience through hyper-personalization and extraordinary customer service. At the same time, owners can enjoy the power of IoT to make their businesses operate more smoothly and efficiently than ever before.
8 food and beverage trends to try at your hotel
Following new F&B trends is good for your bottom line – here are the new tendencies you should embrace at your hotel.
Successfully overbooking your hotel and why it’s important
Calculate your ratios, decide how much risk you want to take, build a good SOP for the team and with that you can make sure to not leave money on the table
Superhero powers – The secret to transforming your hotel website
It’s important to be strategic with your tactics. When you do, you will increase your website’s visitor engagement and ultimately drive much more revenue and bookings.
Tech-based teams are hospitality’s future
The pandemic is over, but its effects are not. In its wake the hotel industry is mired by labor shortages, supply chain issues, inflation, revenge travel surges, new guest demands and the possibility of another great recession on the horizon.
The final days of “alpha” cultures
New leadership ideals have already started to make a difference.
Building an older, wiser workforce
Promoting the employment of older workers is an important way to reduce the negative economic impact of population aging and labour shortage problems of hotels.
