Hospitality organisations can navigate potential headwinds through strategies that keep costs under control while maximising the guest experience and revenue. Here are four key trends hoteliers should be aware of to support their businesses going forward.
Hotel previsualization as a metaverse use case for right now
The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.
Are hotel restaurants stepping up to the plate?
Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.
Making room for both AI and the human touch: Intelligent pricing automation for hotels
How can you make sure that the system’s responses completely align with your company’s business strategy? And what part does your team play in this? Here are three steps to achieve a balance at your hotel to foster solid collaboration between your team and their AI-based helpers.
Data privacy: how hotels can protect guest and customer data
If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.
Groups and corporate the main focus for revenue teams in 2023
Duetto has again surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals. It shows hotels have mixed feelings about business travel in 2023; it’s a focus for revenue teams but also tipped to be the biggest challenge of the year ahead.
Energy flat rate – Positive aspects and dangerous facts
Some lodging establishments have decided to charge guests an additional energy flat rate. Here’s a look at the pro and cons – what solution is best for you?
A breath of fresh air for luxury hotels
A new study looks at the influence of various dimensions of green atmospherics on the well-being and behavioural intentions of hotel guests and employees. The findings could help luxury hotel managers deliver a more enjoyable experience for guests and take better care of their employees while also reducing their environmental impact.
What to include in your hotel pre-arrival email
The pre-arrival stage is the perfect time to break the ice and build anticipation by sending an enticing hotel pre-arrival email, plus a hotel pre-arrival emails also offer a fantastic chance to drive incremental revenue.
Welcome to the Mille Club: across the entire guest journey
What every hotelier can learn from brands that are maintaining $1,000+ ADRs and examples across each major part of the guest journey.
