First impressions count. Scratch that; they are everything. Mille Club member hotels not only given them some thought but make them perfect, which requires an ongoing effort.
What commercial strategies must hoteliers use in 2023?
The best commercial strategies for hoteliers will help you grow your hotel business. Use these 5 strategies to attract new clients and retain existing ones.
6 hotel mistakes that destroy your guest experience
How can you improve the guest experience when their expectations are constantly changing?
What is ChatGPT? How can hoteliers leverage this new tool?
Ever since ChatGPT launched in November 2022, ChatGPT has been trending online. Here is what you need to know to be on top of it.
The evolution in leadership as the collection of data becomes stronger and more reliable
Leaders today will need a different mentality to those of the past as it will be more about understanding information, making sound judgements and freeing up talent.
Hotels using commercial analytics grow revenue faster
Following a structured approach, hotels can successfully implement commercial analytics and benefit from data-driven decision-making.
The importance of quality in the hotel and restaurant experience
Quality is not just about the food on the plate – it’s about the entire experience. Here’s how to plan and cost menus to ensure that your guests leave satisfied and impressed.
How to manage seasonal fluctuations in hotel occupancy
Here is a deep dive into the factors that contribute to challenging seasonal fluctuations and practical tips for overcoming them.
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
Hotel Mogel’s Hotel of the Year Awards for 2022
For every hotelier, the road to success is based on learning. We all share a love for this industry, so get out there and see what others are doing that you can emulate.
