This article explores the importance of sustainability in the hospitality industry, showcases real-life examples of sustainable practices in action, and highlights key strategies hotels and businesses can adopt to align with sustainability trends in hospitality.
Nurturing life’s most important moments at the Raffles Singapore
Here are numerous takeaways about the emotional impact a great hotel can have, the importance of stewardship and how luxury hotels are adapting to new shifts in demand across different segments.
Leadership and the traits of a great leader in the hospitality industry
Here are some of the fundamental qualities that constitute outstanding leadership in the hospitality industry and how these traits can be cultivated.
The paradox of progress: AI, staffing shortages, and the future of hospitality
By striking a delicate balance between AI implementation and human expertise, hotels can create a win-win scenario where technology enhances efficiency and empowers human staff to deliver exceptional service.
The top online booking channels of 2024 across the globe
Accommodation providers that continue to adopt a more holistic online commerce strategy, consisting of both new and established methods, can expect to connect better with these guests and get ahead of the curve.
Assessing group and transient bookings: which is better for your hotel?
Assessing the merits of group versus transient bookings is not about determining which is “better” but understanding how to leverage each to its full potential.
Spa success at scale with the Awana Spa at Resorts World Las Vegas
Awana Spa demonstrates how hotels with incredible amenities are adapting to the new demand for experiential, multi-venue meetings and events. They are no longer simply about information exchange and networking; they are about socialization and teambuilding when a physical office no longer exists.
Integrating wellness throughout the hotel guest experience
People booking hotel stays now look for something beyond basic comfort. They want their entire stay to support their well-being,…
Gift Cards and Alternative Payments: Their place in the hotel operations ecosystem
What good is a gift card if it’s a chore to purchase or use? Keeping this top of mind should be key to hoteliers when considering program options
How to elevate your hospitality brand: proven tips and tricks
Six surefire ways to drive home a brand that resonates with guests and sets them apart in an increasingly competitive landscape include defining your unique value proposition, consistency, impactful design, telling stories that move and inspire, leveraging digital marketing, and always keeping guests first.
