T&D is never ending and it needs to be implemented for all employees at all management levels and positions. It is best to follow this specific four-stage structure when implementing trainings.
Luxury hotel marketing: 5 key strategies to succeed
Your luxury hotel marketing strategy must tell a story that shows your customers what sets you apart and makes the experiences you offer unique. Importantly, you must actively target a distinct group of customers and ensure your messages appear in all the right places.
Hospitality in the time of COVID-19
Hospitality employees’ stress levels during the COVID-19 pandemic and their later career trajectories may depend on both their experiences in the workplace and personal traits. New research explores how workplace experiences during the pandemic affected these employees’ subsequent career choices.
Is my hotel room pricing logical?
Optimizing hotel room pricing requires a holistic understanding of various factors influencing demand and market conditions. By analyzing these elements and implementing strategic recommendations, you can set logical, competitive prices that enhance revenue and profitability.
Why focus on sleep amenities to grow a hotel’s wellness
Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can’t find elsewhere.
The impact of climate change on the hospitality industry’s future
As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.
How AI and digital transformation can enhance the timeless charm of hotels
By addressing fears, uncertainties, and doubts through education, transparency, and real-world examples, and taking deliberate steps to ensure that AI complements the human element, hotels can leverage AI as a powerful tool to enrich the guest experience and empower their staff.
The essential guide to revenue management for hotel owners/operators, hotel managers and front desk managers
Here’s an in-depth look at the benefits of revenue management for hotel leadership in non-revenue generating departments, including hotel owners/operators, hotel managers/GMs and front desk managers.
Inspirational leaders: who they are and how can you become one?
Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.
Mastering the renovation game: tips from industry leaders on successful PIP execution
Embarking on a hotel renovation is a substantial investment. By sidestepping these five common mistakes, you’ll pave the way for a successful project that not only meets but exceeds expectations, delivering a substantial return on investment for hotel owners and investors.
