Technology solutions are not only expected, but essential to meet the expectations of future travelers. Failure to adapt to these trends and leverage technology can have tangible impacts on a business’s financial performance.
Exceptional guest experiences: the secret lies in the details
Hotels can significantly improve the quality of their data, leading to more accurate revenue tracking, better customer service, and more effective decision-making. This might not be a quick fix but rather an ongoing action list to reach the long-term objective of high-quality data about guests, customers, and travel agents.
Fentanyl in hotels: what you need to know to keep guests and staff safe
Life-threatening effects can occur within two minutes of use, so it crucial to identify the symptoms as quickly as possible and you must train hotel staff about this deadly drug.
Closing the deal with Gen Zs
If you set-up your hotel’s offerings and tech stack properly, these avid travelers could be your sweet spot (revenue-wise) for the coming months and years.
8 non-negotiables for a profitable hotel distribution strategy
With the rise of online travel sales and the influence of e-commerce and review sites, accommodation providers must adapt to the evolving distribution landscape. Here are the key elements that form the foundation of a successful hotel distribution strategy.
Expedia best practice guide for hoteliers
In order to benefit from Expedia in the best possible way, you should consider some important aspects and set yourself up in the best possible way.
Reimagining hospitality operations with reduced resources: CMMS to the rescue
A robust Computer Maintenance Management System (CMMS) can be a lifesaver for any owner or management company with more than a few hotels.
Hotel CEOs: it’s time to shift focus from top-line to contribution
By shifting the focus to the contribution, which is the revenue minus the cost of customer acquisition cost (CAC), hotel executives can achieve a higher level of profitability and efficiency.
Fake hotel reviews – what’s being done to fight review fraud
Top review sites continually make massive efforts to reduce the number of fake or malicious reviews and hoteliers and guests can also play a role in attempting to curb this ongoing problem.
Your hotel dynamic pricing guide: an overview of all price tags
Ready to boost your hotel’s profits? It starts with dynamic pricing. You can adjust for other factors with the correct bottom and starting prices.
