In this industry where competition for skilled employees is fierce, it’s becoming more important for employers to demonstrate to candidates that they are a place where people want to work.
Learning from challenges: How to reinvigorate your hotel culture
By focusing on clear priorities, intense alignment, high-performance employees, and innovation, we can build a culture that is committed to excellence.
The Mille Club: Details, details, details
Luxury hotels should never aim to be ‘just like home’ but must always strive to be ‘better than home’, which requires an ever-vigilant eye on the current aspirational trends.
Revenue management can sell a 3-star hotel room for 1000 euros a night: here’s how
There’s no limit to the rack rate if the demand is there. Revenue managers use data to predict market rates, not feelings.
Tactics hotel brands should employ to expand and increase portfolio value
Here is a playbook for securing management contracts and expanding your brand.
Revitalizing your hotel: Key areas for improvement and transformation
To survive and thrive, hotel owners need to make changes and ensure that their accommodation remains current and in tune with consumers’ trends and buying habits. Here are the main areas you should consider if you want to breathe fresh life into your hotel.
Digital nomads – who they are and how they are shaping the travel industry?
Here’s what you need to know about digital nomads and how you can attract them to your hotel.
5 questions managers of remote teams should ask themselves
We know that managing a team remotely is fraught with both technical and interpersonal complications. Here are suggestions to make sure you’re successful at it.
Designing achievable goals through market & business insights
Data and analysis provide the foundational insights to set realistic, meaningful, and strategic objectives.
9 benefits of implementing a customer experience platform: insights from industry experts
The results of implementing a platform that is focused on the guest experience include improved guest satisfaction and loyalty, higher ratings and reviews, and increased revenue through repeat bookings and positive word of mouth.
