PCH Hotels hosted a dynamic and heartfelt panel discussion focused on women in leadership, highlighting real-world experiences, hard-earned lessons
Certify Front Office Excellence with eHotelier Baseline
In hospitality, your front office team is your brand’s first impression—and often its lasting one. Whether you’re a hotel group striving for…
SEO Expert demystifies getting your hotel found on Google
In the latest episode of Back of House Banter, GuestRevu’s Amy Branford chats with Mark Durber from Clockwork Marketing to demystify SEO for hotels.
What is ORM, and why does it matter to hotels (now more than ever)?
From angry keyboard warriors complaining about poor service to ecstatic travellers raving about the holiday of their lives, guests have never been shy to share
Better Systems, Better Stays: Boosting Guest Experience
In hospitality, the guest experience is everything. It’s what drives repeat business, glowing reviews, and brand loyalty. But behind every seamless stay…
Bias and Inaccuracy in Conversational AI, What hoteliers need to know
Over the past several months, we’ve explored some of the most common criticisms of conversational AI in hospitality. We’ve examined the empathy gap
Maestro PMS powers four of Conde’ Nast Traveler’s ‘Top 15 Best New England Resorts’ in the USA
Maestro PMS, the preferred All-In-One web property-management system for independent hotels and luxury resorts, is proud to announce that four of its clients
The hidden reason your hotel segmentation isn’t working
Sending the right message to the right guest means one thing: you need to have a strong hotel guest segmentation strategy.
Elevate hotel HR standards with the baseline certification
In today’s competitive hospitality landscape, your people strategy is your business strategy. Whether you’re an individual HR professional or leading…
Creating the right business environment for employee motivation and performance
Successful businesses are built on their values and strategy, innovation and currency but also on the strength of their human resources. In order to unlock the full potential
