Increased risks along the entire travel chain are on everyone’s minds these days. And for good reason!
OTAs are marketing directly to your guests – and why you should too
In the battle to convert guest loyalty and guest data ownership from an OTA to your hotel, there are two important contact points that must be monitored and measured.
How to tackle booking process abandonment
In order to decrease your booking process abandonment, here are three simple suggestions any hotelier can implement to make the booking process friction-free.
Win your guests’ hearts with one word
Don’t overlook this simple and important phrase for you to train your staff in its effective use.
How to jumpstart your hotel’s direct bookings through SEO
Smart hoteliers must adopt a proactive and holistic approach to content creation, marketing and optimization in order to make the greatest impact on the SEO landscape.
The holy grail of hotel content marketing: Secrets to keeping your content fresh
How do you find a novel angle and an innovative new content plan?
Vietnam well-placed to be the Southeast Asian leader in ‘affordable hospitality’
Bruce Musick, Group CEO of Vanguard Hotels, believes the stars are aligned behind economic boom times.
Falling worker productivity affecting hotel revenues
The U.S. economy is experiencing its longest run of falling worker productivity in nearly four decades, according to the latest Labor Department figures.
Indonesia is the hospitality industry’s next “China”
Insights from Maria Taylor, Regional Vice President of Southeast Asia at TravelClick.
In conversation with: Andreas Flaig, Executive VP Development Asia Pacific for Carlson Rezidor
We chatted with Flaig about the company’s plans and priorities, and how operating in the Asia Pacific differs from other parts of the world.
