Let’s examine how hotels can use AI tools to improve their web presence and make sure that their reputation draws and keeps visitors.
How to properly record packages in your hotel
Many hoteliers are at a loss to properly set up and manage hotel package transactions so that they do not end up with a mess in their books and systems. Here’s how to properly administer these seemingly complicated and unruly devices.
Upleveling rooms and expanding wellness at the Fairmont Tremblant: a case study
Unique touchpoints give guests a reason to visit a hotel beyond the attractions of the local area.
8 key takeaways from 2023 for hospitality professionals
While obstacles still remain and will continue to rise, we can look back on 2023 and forward in 2024 with optimism and recognize the potential for growth and innovation.
Elevating hotel guest comfort through thoughtful refund policies
Hotel cancellations happen. What really matters for those in the hospitality industry is how they are handled when they do.
Resort properties, waterparks and cybersecurity
This discussion with Justin Borkovetz, Director of Operations at Zucchetti North America LLC answers three questions that are of interest to larger and/or luxury resort properties.
The end of daily housekeeping marks the end of traditional hospitality
Even though times are changing, we must nevertheless decide what are the immutable parts of the hotel experience. Review our arguments and prove us wrong about daily housekeeping being one of those parts.
Crafting a unique brand identity through heritage hotel uniforms
By working with heritage brands to create your hotel’s uniforms, you can connect the hotel brand to the story of the heritage brand, helping you both connect better with your ideal customers.
Could revenue management solve hospitality’s labor shortage?
While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.
8 pricing strategies for hotels during the holiday season
Implementing these pricing strategies effectively will position your hotel as a sought-after destination during this festive period while ensuring a profitable season ahead.
