While you can tackle some guest complaints on your own, you would still need to leverage the power of today’s smart hospitality technology solutions to make sure that your guests are happy with you throughout their stay. @Hotelogix
How to organize your hotel website content like Marie Kondo
As Netflix’s “Tidying Up With Marie Kondo,” star suggests, say arigato (thank you) to your old content as your discard it and optimize your site to meet best practices and quality standards in 2019.
Understanding the importance and use of the reserve for capital replacement
The proper use of the capital reserve is inexplicably linked to the ongoing success of the hotel and that means the funding cannot be played with.
Gap analysis – initiating an effective training strategy
Unfortunately, investments made towards training and development of human resources are poorly measured and tend to skew disproportionately in favour of operations delivery, resulting in a zero-sum-game.
Back to basics: search engine marketing
Search engine marketing (SEM), or buying traffic through paid search listings, is a relatively easy way to drive qualified traffic and more direct bookings to your hotel website.
Three reasons owners should give up control of their hotels
Here are three key examples how third-party management companies can help owners and why owners should consider them.
Hospitality should lead, not lag, in the sustainability stakes
Many of the waste reduction principles that have traditionally been an essential part of a venue’s success are no longer taught or even recognised by the new generation of hospitality professionals.
Maximise revenue: a guide to an optimal group quotation process
Group quotations can be extremely time consuming and difficult if a clear structure is not in place.
One simple word to overcome these 6 hotel operational bottlenecks
So, here’s a checklist of 6 operational bottlenecks you should start saying ‘No’ to, in order to stay successful in your hotel business. @Hotelogix
Are hoteliers meeting the needs of female business travellers?
With the knowledge that safety is the priority of female business travellers, what steps can hotels take to remove even some of that worry when women must travel solo for work?
