Tech stacks are the latest evolvement of hospitality tools available to make your lives a lot easier through the use of cloud computing benefits; automation, and integration.
What is a Ghost Kitchen? The future of fast food
We investigate the rise of the three main types of ghost or virtual kitchens and examine six reasons why you may want to integrate one into your business.
5 ways to mitigate shortage of labor in hospitality
There are certainly no shortcuts nor easy solutions when it comes to shortage of labor but here are some solutions that travel and hospitality practitioners will want to focus on in the coming months and years.
The Grand Multichannel Hotel: Deploying marketing strategies that can drive success
In today’s uncertain world, multichannel strategies hold the key to engaging travellers to drive bookings both now and in the future. Here are three ways to lay the groundwork for multichannel return on investment.
Why recent college grads should be on your hiring radar
While it may appear as though these graduates might not be a good fit for your hotel at first glance, the fact is, they bring so much more to the table than you might initially realize.
Premium amenities to attract today’s hotel guests
Guests will remember special amenities you provide, which will help them choose your hotel again the next time they’re in the area, and perhaps also recommend you to their friends, as well.
How to develop your employment skills in the COVID era
While it may feel all doom and gloom, there is a silver lining to every crisis – including this one. Here are seven ways to develop top employment skills.
How hotel technology can mitigate the repercussions of the COVID-19 pandemic
Though there is uncertainty in how the current situation will pan out, hoteliers and hospitality industry staff need to be prepared before another wave of cancellations knocks on your door once again. The key to this is future-proofing systems by implementing long-term strategies that can help buffer the effects of the current pandemic and beyond.
Hospitality finances: the critical importance of accruals and deferrals
In order to produce an accurate picture of the business’s financial performance, we need to match the revenues earned with the appropriate amount of costs, payroll and expenses. There is no way to accomplish this without the use of accruals and deferrals. This pair of agents is like the defensive line in a football team.
A closer look at service culture
Here is an in-depth look at this important concept in hospitality and how it plays out through customer service culture examples and best practices.
