At first glance, many hotels appear operationally sound: rooms are occupied, guests are attended to, and reports are dutifully filed. Yet beneath this polished exterior
A Risk in Earn and Burn for Luxury Flagged Hotels
This is a controversial issue that few in the hotel industry publicly discuss, while many others remain completely unaware.
Where AI Ends, Hospitality Begins
How Travel Outlook pairs conversational AI with human call center expertise to deliver real hotel service
Sustaining Human Connection in a Remote Business
At Strategic Solution Partners (SSP), “culture” is not a buzzword. It is the foundation. Without a strong culture, a remote business will not thrive. It takes intention
Sustainable Travel Immersion at Its Peak with Sumaq Machu Picchu Hotel
It’s widely known that sustainability and luxury travel are now wholly entwined in 2026, and yet few hotels have fully embodied the magic that comes from reflecting
How to build a high-performance company without an office
Laying the Foundation: Lessons From Our Early Days
Leveraging the Regenerative Tourism Trend in 2026
Lots of hotels talk about sustainability. It’s important – vital! – after all. But ultimately, it’s a checklist; an SOP. Sustainability doesn’t sell rooms.
Digital Hotel Directory: The secret to smoother guest stays
A guest checks into a 4-star property, eager to explore. They flip through the in-room hotel directory and find last season’s menu, an outdated spa offering
World Parity Monitor identifies weak points in hotel price parity
The annual World Parity Monitor by 123Compare.me reveals that hotel price parity is no longer a uniform, market-wide issue, but a context-driven challenge
A slower deal market and a smarter path forward
The hotel industry is a bit boring right now from a deal perspective: RevPAR growth remains muted, transaction volume has declined, and new hotel development
