Chuck Simikian and John Thalheimer met together on the HR Stories Podcast to tell the tale that highlights the importance of consistent policies and documentation.
The real benefits of automation in hospitality (without losing the human touch)
The benefits of automation in the hospitality industry are undeniable, both for guests and staff members.
Bridging language barriers in Hospitality with AI
The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.
Sustainable Wellness: Trends and Practices in Hospitality
The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry.
Guest loyalty in 2025: The shift from points to relationships
Earning points for your bookings in hotels is a practice that has been around for decades and although it might stay in place for many years to come, we are already seeing a shift within the same trend.
Wellness travel trends in 2025 and beyond
Wellness tourism is a dynamic and rapidly expanding segment of the global travel industry, reshaping how individuals approach travel by…
Adapting to Change: What 2025 means for hotel owners and investors
Every January, the ALIS conference serves as a barometer for the hotel investment landscape, and in 2025, the mood was optimistic yet noticeably
5 digital strategies for higher guest satisfaction and more bookings
Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back.
One Vision, Many Hotels: Maximizing Profit Across Your Portfolio
How do you ensure every hotel in your portfolio thrives—not just survives—without drowning in complexity? Optimizing the performance of a portfolio of hotels
Spring Into Social: Boost your hotel’s bookings with seasonal strategies
Spring is an exciting season for travel. There are lots of opportunities for hotels to attract spring breakers, families on vacation, and travelers looking
