eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
The Fullerton Hotels and Resorts’ GM on the best piece of advice he can give to a young hotelier
eHotelier talks to Cavaliere Giovanni Viterale, General Manager of The Fullerton Hotels and Resorts, the first Fullerton property outside Singapore.
At the Bar: Interview with Sarah Lowden, HRM, Primus Hotel Sydney
eHotelier’s newest editorial feature, At the Bar, features mini-interviews with industry leaders, taking inspiration from their own professional journey and uncovering their thoughts on the biggest issues of facing hospitality in 2019.
This week, we interview Sarah Lowdon, Human Resources Manager at Primus Hotel Sydney about what inspired her to enter the industry and her personal management philosophy.
Global Professional Survey: Digital Marketing in the Hospitality Industry
The 2019 Global Professional Survey on Digital Marketing in the Hospitality Industry will take less than 5 minutes to complete, yet provide valuable insight into the use and effectiveness of digital marketing today and as well as help identify future trends.
Out now: Revenue Management 2020 – eHotelier Industry Journal
Take a deep dive into the science and art of revenue management with the latest edition of the eHotelier Industry Journal: Revenue Management 2020.
Academy Course of the Week: Understanding Your Guests Path to Booking
The Understanding Your Guests Path to Booking course teaches hoteliers on how to influence consumers to book their rooms instead of another property. The course helps student’s understanding of the customer journey, not just for holiday-makers, but for business people too.
Join our webinar: Decoding the hotel guestprint
Learn how to use marketing technology to intelligently recognize guest preferences with startling precision in our webinar, 29th July, 12 PM Pacific Time.
Academy Course of the Week: Manage Operational Plan
The Manage Operational Plan course covers the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan.
Academy Course of the Week: Enhance the Customer Service Experience
Enhance the Customer Service Experience course explores how to provide a quality service and proactively preventing service issues.
eHotelier Insights Archive from HITEC 2019 Minneapolis
At HITEC 2019, eHotelier interviewed some of the most distinguished industry experts and suppliers on essential industry trends and developments. Check out below for an archive of all our great interviews as they are posted.
