In the hospitality industry, a hotel’s success often hinges on the strength of its leadership team. This team’s ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. Gauging the efficiency through baselining the team can be challenging without a systematic approach.
The future of hotel B2B distribution, with Chinmai Sharma
Join us as we explore the future of B2B Hotel Distribution with Chinmai Sharma, SVP and Global Head of Lodging, Ground, and Sea at Sabre Corporation.
Consumers booking wellness treatments on shorter lead time
New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue
Elevating hotel management for the future
This article seeks to delve into the strategies and mindsets that will empower hotel managers to redefine industry standards, cultivate exceptional teams, and achieve unparalleled success.
Rostering as a strategic asset for tomorrow’s hotel management
Rostering staff in tourism and hospitality can be complex, due to the variety of working hours, shifts, award conditions and staff budgets The future belongs to those who recognize the transformative potential of rostering in elevating guest experiences, optimizing operational efficiency, and driving financial performance.
Proactively ensuring regulatory compliance for hotel managers
By prioritising compliance, we uphold guest safety, mitigate risks, protect our hotel’s reputation, and contribute to environmental sustainability. Compliance also ensures a fair and inclusive workplace, strengthens our legal and professional standing, and fosters a culture of excellence and trust within our organisation.
Welcoming a new era of guest luggage management…
In your hotel, how many guest complaints do you receive relating to wrong luggage being retrieved, or delays to luggage retrieval? And how many guests misplace their luggage tickets?
Custom Solutions for Hospitality Success: The Role of Specialized Consultants
In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative.
TigerTMS Announces iLink certification with Leading PMS provider Cloudbeds
Cloudbeds customers can use one interface solution to connect to hundreds of hotel systems for a seamless guest experience through the new TigerTMS iLink certification.
Cendyn named #1 CRS provider for the 7th consecutive year
Cendyn’s CRS once again ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title ‘Best Hotel Reservations Systems of 2024’.










