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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Why baselining your leaders’ skill set is critical for business success

In the hospitality industry, a hotel's success often hinges on the strength of its leadership team. This team's ability to effectively manage areas like human resources, finance, revenue management, marketing,...
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Master Hotel Budgets to Drive Profitability

Why Budgets Are Your Profit Engine  In hospitality, budgets aren’t paperwork—they’re strategy. A well-prepared budget is the single most powerful tool for controlling costs, optimizing pricing, and protecting margins. Yet too many...
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Mastering special dietary needs to elevate guest experience

As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed processes, efficient systems, and consistent service delivery. In today’s competitive...
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Stronger Service Systems for Exceptional Guest Experiences

In hospitality, consistency is the backbone of great service. Guests don’t see thepreparation, teamwork, or systems that support their dining experience,they only feel the result. The Provide Table Service of Food...
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PODCASTS

Sherri Kimes

Food and beverage revenue management with Dr Sherri Kimes

While room revenue management is commonplace in accommodation providers, food and beverage revenue management is infrequently discussed. In this episode, we discuss the importance of revenue managing food and beverage,...
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The Red Sea Development Company with John Pagano

John Pagano is the Group Chief Executive Officer of The Red Sea Development Company (TRSDC) and AMAALA, sister projects set along the north-western coast of Saudi Arabia that will play...
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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