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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

The Soft-Sell Method That Actually Grows Your Wine Sales

Wine sales in restaurants can drive a significant share of both revenue and margin, but only if someone actually offers the wine list with confidence. Too often, it sits untouched...
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Stop Guessing : Give Your Team Real Wine Confidence

Ask any server what stops them from recommending a bottle of wine, and you'll hear the same answer: they're not sure they know enough to sound credible. That hesitation is...
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Why Safe Work Systems Create Better Guest Experiences

Safety Is Not a Compliance Exercise. It Is How You Protect Everything. Why strong safety systems are one of the most undervalued drivers of guest experience and operational resilience The...
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How Smart Systems Drive Stronger Guest Experiences

Information Is an Operational Asset: How Informed Teams Deliver Better Service Why staying current on industry knowledge is one of the most underrated competitive advantages in hospitality The hospitality industry...
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PODCASTS

Sherri Kimes

Food and beverage revenue management with Dr Sherri Kimes

While room revenue management is commonplace in accommodation providers, food and beverage revenue management is infrequently discussed. In this episode, we discuss the importance of revenue managing food and beverage,...
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The Red Sea Development Company with John Pagano

John Pagano is the Group Chief Executive Officer of The Red Sea Development Company (TRSDC) and AMAALA, sister projects set along the north-western coast of Saudi Arabia that will play...
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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