Matthew Stephens - Insights
Matthew Stephens
Managing Director

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

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Company:

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Australia

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ARTICLES

Guest communication technology

Exceeding guest expectations in a contactless world

We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA's.
Tammy Pahel profile image

The latest trends and developments in spa and wellness management, with Tammy Pahel

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness...
Employee referral program tips

Ten best employee referral program tips

Need an employee referral program template and checklist so your employees can refer excellent potential candidates?

How resorts can protect the worlds oceans with Theresa van Greunen

Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as...

PODCASTS

Sherri Kimes

Food and beverage revenue management with Dr Sherri Kimes

While room revenue management is commonplace in accommodation providers, food and beverage revenue management is infrequently discussed. In this episode, we discuss the importance of revenue managing food and beverage,...
John Pagano

The Red Sea Development Company with John Pagano

John Pagano is the Group Chief Executive Officer of The Red Sea Development Company (TRSDC) and AMAALA, sister projects set along the north-western coast of Saudi Arabia that will play...

WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

Bringing order to chaos