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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Mastering special dietary needs to elevate guest experience

As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed processes, efficient systems, and consistent service delivery. In today’s competitive...
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Smart Storage, Safer Kitchens, Happier Guests

In hospitality, the quality of your ingredients defines the quality of your guest experience. But maintaining that quality isn’t just about buying fresh—it’s about what happens next. Operational leaders who...
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Gift Cards: The Untapped Revenue Stream for Hotels

  Hotels are no longer just about rooms—they’re retail hubs waiting to happen. The rise of gift cards and experience vouchers is transforming how hotels drive revenue, engage guests, and...
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Better Systems, Safer Kitchens, Happier Guests

In hospitality, guest satisfaction starts long before the plate reaches the table. Behind every memorable dining experience is a network of processes and systems designed to ensure safety, efficiency, and...
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PODCASTS

moritz-von-petersdorff-campen

Exceeding guests’ expectations in the contactless world

The contactless experience has become a fundamental concern of hoteliers and guests as a result of the pandemic, seemingly accelerating technology advancements.
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Michael McCartan

How to outperform the market with fewer resources

We discuss how hoteliers can plan to outperform the market with fewer resources with Michael McCartan from Atomize. How can we forecast and how are data sets changing as we...
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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