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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Stronger guest experiences through smarter operations

In hospitality, every detail matters. Guests rarely see the behind-the-scenes effort that goes into creating a seamless experience—but they feel it. Operational leaders know that excellence isn’t just about smiling...
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Clean Spaces, Happy Guests: Elevating Hotel Standards

In hospitality, cleanliness isn’t just a standard—it’s a promise. It’s the first thing guests notice and the last thing they remember. A spotless lobby, a fresh-smelling room, and gleaming equipment all speak volumes about your...
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Clean, Crisp, and On Time: Elevating Hotel Laundry Service

In hospitality, every detail matters. From the scent of the lobby to the crispness of a pillowcase, guests notice everything. And one of the most overlooked yet impactful areas of...
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Certify your hotel operations expertise with Baseline

In today’s competitive hospitality landscape, operational excellence isn’t a luxury—it’s a necessity. Whether you're an individual professional looking to validate your expertise or a hotel group striving for consistency across...
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PODCASTS

Apple’s privacy changes are here, are you ready?

Learn how to adjust your marketing strategy in line with Apple’s privacy changes, along with the end of third-party cookies, that will shape the future of email marketing in the...
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Michael McCartan

How all areas of hotel revenue management are evolving

Exploring the evolution of revenue management due to the impacts of the pandemic. Changes to the operations, the management and the systems.
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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