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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Your Hotel’s Strategy Shouldn’t Live in Your Head

Most hotel leaders can rattle off their property’s strengths and weaknesses in casual conversation. Far fewer have that same information written down, weighed, and organized into something they can actually…
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IoH Renews eHotelier’s Endorsement Through 2028

Your eHotelier Certificate Just Got More Valuable  A few weeks ago, I sat down to read a report from the Institute of Hospitality. Fifty pages, dense with detail, covering every…
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Hotel Sales Has Changed. Is Your Playbook Keeping Up?

The role of a hotel salesperson looks nothing like it did a decade ago, and the leaders managing that function need to keep pace. Contracting has grown more complex with…
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Your Well-Being Isn’t Separate From Your Leadership

Ask any hotel manager what’s hardest about the job, and burnout usually comes up before revenue targets or staffing shortages. Long hours, constant interruptions, and emotional labor are baked into…
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PODCASTS

The boom and new crisis in the hotel industry

We reflect on the impact of the pandemic, how it has led us to where we are today and the new crisis facing the hotel industry in the future with…
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How to use forward-looking demand data in revenue management

Changing guest booking patterns as well as external influences such as border closures are resulting in historical data not being the most reliable basis for revenue management in the future.
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WEBINARS

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge

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Bringing order to chaos

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