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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Better Systems, Safer Kitchens, Happier Guests

In hospitality, guest satisfaction starts long before the plate reaches the table. Behind every memorable dining experience is a network of processes and systems designed to ensure safety, efficiency, and...
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Cyber Monday: 50% Off Hospitality Certification Courses

Cyber Monday isn’t just about deals—it’s about opportunity. In hospitality, knowledge is currency. Hotels thrive when leaders and teams deliver consistent excellence across every department. This is your chance to...
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Stronger guest experiences through smarter operations

In hospitality, every detail matters. Guests rarely see the behind-the-scenes effort that goes into creating a seamless experience—but they feel it. Operational leaders know that excellence isn’t just about smiling...
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Clean Spaces, Happy Guests: Elevating Hotel Standards

In hospitality, cleanliness isn’t just a standard—it’s a promise. It’s the first thing guests notice and the last thing they remember. A spotless lobby, a fresh-smelling room, and gleaming equipment all speak volumes about your...
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PODCASTS

Graham Perry

The boom and new crisis in the hotel industry

We reflect on the impact of the pandemic, how it has led us to where we are today and the new crisis facing the hotel industry in the future with...
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Michael McCartan

How to use forward-looking demand data in revenue management

Changing guest booking patterns as well as external influences such as border closures are resulting in historical data not being the most reliable basis for revenue management in the future.
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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