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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Mastering special dietary needs to elevate guest experience

As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed processes, efficient systems, and consistent service delivery. In today’s competitive...
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Stronger Service Systems for Exceptional Guest Experiences

In hospitality, consistency is the backbone of great service. Guests don’t see thepreparation, teamwork, or systems that support their dining experience,they only feel the result. The Provide Table Service of Food...
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Operational Excellence That Transforms Guest Experiences

In hospitality, our greatest wins often come from the quiet, consistent work that happens behind the scenes. As leaders, we know that exceptional guest experiences rely on structured systems, clear...
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Flash Friday: 26% Off Hospitality Courses for the New Year

Start the new year with a competitive advantage. Flash Friday brings you 26% off all Baseline courses—a limited-time offer designed for hospitality professionals and hotel groups committed to excellence.  For...
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PODCASTS

Tammy Pahel profile image

The latest trends and developments in spa and wellness management, with Tammy Pahel

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness...
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How resorts can protect the worlds oceans with Theresa van Greunen

Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as...
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WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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