eHotelier logo
Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Better Systems, Better Stays: Boosting Guest Experience

In hospitality, the guest experience is everything. It’s what drives repeat business, glowing reviews, and brand loyalty. But behind every seamless stay is a well-oiled machine—processes, systems, and service delivery that work...
Read more

Elevate hotel HR standards with the baseline certification

In today’s competitive hospitality landscape, your people strategy is your business strategy. Whether you're an individual HR professional or leading a hotel group, aligning your human resources practices with global...
Read more

Smarter Reservations, Better Guest Experiences

As a hotel manager, I’ve learned that the guest experience doesn’t begin at check-in—it starts the moment a reservation is made. The way we handle bookings, from the first inquiry...
Read more

Certify Hotel Leadership Excellence with eHotelier

In a market where operational precision and strategic foresight define success, hotel leaders must do more than manage—they must lead with measurable impact. The eHotelier Baseline – Hotel General Management...
Read more

PODCASTS

Tammy Pahel profile image

The latest trends and developments in spa and wellness management, with Tammy Pahel

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness...
Listen

How resorts can protect the worlds oceans with Theresa van Greunen

Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as...
Listen

WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

Watch
Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

Watch

Bringing order to chaos

Watch