Your hotel guests are unique, and each guest profile is like a fingerprint that leaves behind a trail of favourites, likes, dislikes, hotel stay choices and destination offers swiped away.
In our upcoming webinar, Michael Bennett, Senior Vice President, Global Marketing of Cendyn covers the 6 keys to designing acquisition and engagement programs that treat your guests as the individuals they are, not a marketing segment.
What you’ll take away:
How to identify guest preferences and distil recommendations based on a traveler’s unique profile
Profiles of sample guestprints likes, behaviors & status mapped to real-world hotel scenarios in the travel journey
Success stories of hotels that have excelled at uniquely matching their services to the needs of the guest
Today’s guests expect a high degree of personalisation, so join us to learn how to use marketing technology to intelligently recognize guest preferences with startling precision.