Fairmont Hotels & Resorts, a global leader in luxury hospitality, is delighted to announce the appointment of Nils-Arne Schroeder as the Senior Vice President of Operations for the Asia Pacific and Middle East regions.
Crexendo and Nomadix sign strategic distribution agreement
Crexendo, Inc., an award-winning premier provider of cloud communication platform and services, video collaboration, and managed IT services, and Nomadix® Inc., bringing connected experiences to life, today announced the signing of a strategic distribution agreement.
Travel Outlook’s Omnichannel Telephony enhances guest service and reduces hotel labor expense
In a world where seamless communication is paramount for business success, Travel Outlook is now offering an omnichannel telephony system for its hotel clients. This new system will revolutionize the way hotels connect with their guests, offering a unified and consistent communication experience across all channels.
InterContinental Lisbon makes a difference during IHG’s “Giving For Good” Month
Making a difference for the community is what drives the entire InterContinental Lisbon team, who came together to help those in need by preparing 1,000 meals in favour of ReFood and raising funds to support children from SOS Children’s Village and the Portuguese Association for Autism (APPDA). “Giving For Good” is the motto of several inspiring and supportive actions that took place at the five-star property for IHG’s philanthropic month.
Omni Hotels & Resorts has officially broken ground on the Omni Pontoque Resort at Punta de Mita
Set to open in Summer 2026, Omni Hotels & Resorts has officially broken ground on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. This beachfront resort will feature 244 guest rooms and suites as well as two 4-bedroom villas with sweeping views of the Pacific Ocean. The resort will pay homage to the local culture rooted in the location’s natural surroundings.
Mayfair House Hotel & Garden announces new General Manager, Rhys O’Connell
Bringing more than 20 years of luxury hospitality experience to idyllic South Florida, the Grand Dame of Miami, Mayfair House Hotel & Garden, is pleased to announce the appointment of Rhys O’Connell as General Manager of the newly renovated hotel. O’Connell brings an extensive resume spanning more than two decades with some of the world’s most recognized hotel brands. Most recently, O’Connell served as General Manager of The Surf Lodge in Montauk, New York where he managed daily operations of the $30 Million topline revenue hotel including improvement strategies and guest experience. Beginning his career in food and beverage in South Australia, he has spent time in roles across various departments, allowing him to bring a well-rounded vision to his role at Mayfair House Hotel &Garden. O’Connell joins the team at Mayfair House Hotel & Garden on the heels of them receiving three of the most coveted travel industry accolades of the year–Travel + Leisure’s2023 It List, Conde Nast Traveler’s2023Hot List, andConde Nast Traveler’s2023 Readers’ Choice Awards.
Camelback Resort appoints VP of Operations
Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains, has named Terry Bechtold its new vice president of operations. In his new position, Bechtold will oversee and direct all resort departments, including its lodge, housekeeping, front desk, retail, Camelbeach and all recreational activities, including skiing, snowtubing, mountain coaster, summer tubing, ziplines and more.
Wyboston Lakes and Bedford Prison join forces in groundbreaking initiative to unlock opportunities for prison leavers
Wyboston Lakes Resort is proud to announce a groundbreaking partnership with Bedford Prison, aiming to reintegrate prison leavers into the workplace and society at large. This transformative initiative is being conducted in collaboration with New Futures Network, HMPPS’ employment specialists that partner businesses and prisons to fill skills gaps and increase the number of prison leavers securing employment on release.
Norfolk castle opens doors to guests for first time
Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.
The psychology of colour in hotel spaces
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
