The Ritz-Carlton, Half Moon Bay has appointed Rosie Karakan as Director of Sales and Marketing. Karakan has a robust history in the hospitality industry, bringing over 20 years of experience to the Forbes Five-Star resort.
Boutique Hotel Alhambra announces the appointment of new GM
Lošinj Hotels & Villas is delighted to announce the appointment of Sara Brenner as the General Manager of the five-star Small Luxury Hotels of the World member Boutique Hotel Alhambra & The Historic Villason Lošinj Island in Croatia.
CapitaLand divests two Sydney hotels for $109 million
CapitaLand Ascott Trust (CLAS) is divesting two Sydney hotels for $109 million amid continued strong investor activity in the Australian hotel sector.
InterContinental Chiang Mai The Mae Ping opens in the heart of Chiang Mai to foster connections with Lanna Culture, Nature and Self
The opening of InterContinental Chiang Mai The Mae Ping in Chiang Mai’s historic district marks the first milestone in a strategic partnership between IHG Hotels & Resorts and Thailand’s leading integrated lifestyle real-estate group, Asset World Corporation (AWC). Today, as the contemporary escape officially opens its door in one of northern Thailand’s most enchanting destinations, travellers seeking to connect with the region’s traditional cultures can look forward to rewarding stays steeped in true luxury and imbued with a sense of discovery.
Why go organic? 7 productive reasons for hotels to be organic
The benefits of turning organic are numerous, ranging from environmental benefits to profitability, healthier alternatives for visitors, and support for local communities.
8 pre-stay communication ideas to increase guest satisfaction
The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it’s essential to remember that not all guests are the same, and a one-size-fits-all approach won’t yield the best results.
dailypoint™ receives Oracle Hospitality Integrations Platform (OHIP) certification
dailypoint™, announced dailypoint is available on the Oracle Cloud Marketplace and can be fully Integrated with the Oracle Cloud Infrastructure. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
Twin Peaks Lodge leverages Maestro PMS’ self-service kiosks to elevate the guest experience
Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied history, beginning life as a two-story residence built in 1893. Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent. Despite being founded in the 1800s, the hotel’s ownership team had a modern vision and turned to Maestro PMS to improve their digital operations and capabilities.
How to get your digital guest directory fit for the festive season
A hotel’s guest directory is often regarded by guests as a valuable reference tool. Containing all the information they might need during the course of their stay – from hotel facilities and local attractions, to F&B menus, local transport links, special promotions, and links to booking systems, to name just a few. For hoteliers, however, it is a valuable avenue towards those all-important, revenue-driving, upsell opportunities. Upsell opportunities can be maximised by showcasing the extent of the services and amenities available whilst at the same time enhancing the guest experience.
WTTC first-of-a-kind report reveals DEIB efforts in Travel & Tourism
The World Travel & Tourism Council (WTTC) unveiled today its first-ever global Travel & Tourism report focussing on Diversity, Equity, Inclusion and Belonging (DEIB) during its Global Summit, taking place in Kigali.
