Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.
Tourist-triggered emotions
Local populations in tourist areas play a key role in shaping visitors’ environment and in turn the emotional experiences of visitors. However, this is a two-way relationship that also depends on locals’ own disposition towards tourists.
Omni hotels and Resorts transforms select guest loyalty program
Omni Hotels & Resorts has announced new details about its enhanced Select Guest Loyalty Program making it easier and faster to achieve and retain Select Guest Status. Representing the first major program transformation in a decade, members will now be recognized and rewarded based on all the experiences they enjoy during their stay.
International Tourism to end 2023 close to 90% of pre-pandemic levels
International tourism is on track to recover almost 90% of pre-pandemic levels by the end of this year. According to the latest data from the World Tourism Organization (UNWTO), an estimated 975 million tourists travelled internationally between January and September 2023, an increase of 38% on the same months of 2022.
Darrin Griffin has been appointed Chief Development Officer at Timbers Company
Timbers Company, a leading developer and operator of boutique luxury resorts and private residence clubs, has appointed Darrin Griffin as chief development officer. In his new role, Griffin is responsible for identifying opportunities aligned with the brand’s expansion goals, as well as overseeing the company’s current expansion, including the addition of new residences joining Timbers Resorts’ collection as well as its sister brand, Soleil Hotels & Resorts – a forthcoming collection of authentic hotels, resorts and residences situated in distinctive, intriguing locales.
Swiss hospitality expert Michael Gnaegi appointed General Manager of Chatrium Grand Bangkok
Chatrium Grand Bangkok, which blends the timeless grace of Thai culture with the grandeur of international luxury hospitality, is delighted to announce the appointment of Mr. Michael Gnaegi, a passionate Swiss Hotelier, as its new General Manager, effective November 2023.
IHG expands its essentials portfolio in Chennai with the signing of Holiday Inn Chennai Egmore
IHG® Hotels & Resorts, has announced the signing of a management agreement with Abu Estate Private Limited to open Holiday Inn Chennai Egmore. Set to open in Q1 of 2025, the 92-keys conversion hotel reaffirms IHG’s commitment to growing presence in prime destinations across the country.
Hyatt celebrates groundbreaking of inaugural Hyatt Studios Property in Mobile, Alabama
Hyatt Hotels Corporation marks Hyatt’s entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Ala. in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner/West I10. The Hyatt Studios brand is expected to be a key accelerator for Hyatt, building on Hyatt’s six years of industry leading net rooms growth.
Perth to host Maximum Occupancy West Coast Conference in 2024
Leading accommodation industry conference, Maximum Occupancy, is heading to Australia’s West Coast in 2024. In conjunction with the Australian Hotels Association (WA), the inaugural two-day conference will be held in Perth on 16-17 April 2024.
Guest Experience: Dos and don’ts for 2024: a webinar you cannot miss!
Whether you are part of the marketing area, operations or revenue management, if you belong to the hotel industry, this is for you.
