We talk to Matthias Dybing, founder of Nuvho Hotels, on whether direct bookings really are best, why operational interconnection driven by Chief Commerical Officers are key, and why relationships are the backbone of everything hospitality.
On Professionalism in the Hospitality Industry
We speak to Michael Johnson, CEO of Tourism Accommodation Australia (TAA), about TAA’s work developing professional identities in the hospitality industry by going grassroots. We also discuss hospitality’s unique opportunities for workers to start at the lowest level but to quickly traverse to the highest levels of management with the right aptitude, attitude and skills.
Do you have this revenue-management bad habit?
Do you use a hotel revenue management system, only to override or ignore its recommendations? We talk to Fabian Bartnick, founder of Infinito, on how to optimise hotel revenue management systems through AI, on up-skilling revenue managers, and what’s needed to help you answer the fundamental question: “So what am I going to do now?”
