Insights

The healing power of trust

In multicultural environments with a vast chasm in pay grades between local and overseas employees, it can be challenging to develop and maintain local employees’ trust in their expatriate superiors – and even in the organisation as a whole.

trust
Insights

As international travel surges you need to maximize OTA visibility

To understand why content is a leading determinant for hotel selections in this post-pandemic environment, we look at how dramatically customer behavior and hotel operations have changed since March 2020, and then shed some light on the forces that will drive revenues from international arrivals in the next few business cycles.

OTA visibility
Insights

A culture of trust and how to create it

A culture of trust creates a culture of success. Are you an empathetic manager who associates trust to come to with workplace issues that may be sensitive in nature? @NHGHotels

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