When you are confident in your team and communicate the operational needs clearly, they will do their best to serve the customer as expected.
To understand why content is a leading determinant for hotel selections in this post-pandemic environment, we look at how dramatically customer behavior and hotel operations have changed since March 2020, and then shed some light on the forces that will drive revenues from international arrivals in the next few business cycles.
Upcoming webinar on May 26 to focus on building confidence and trust among guests in the post-pandemic travel period. Led by experts from Cendyn, GuestRevu, and eHotelier – sign up today!
Here are some of the shifting travel trends to expect in the near future and, importantly, how hotels can be prepared for them.
If we are able to foster a strong culture of trust at the workplace we can increase productivity, enhance employee morale and efficiency of teams, while reducing the time to make key decisions and curb conflict at individual, departmental and interdepartmental levels.