Once you have unified guest profiles, you can then make very smart observations about your customers in terms of who spends more while on premises versus only treating your hotel as a ‘heads in beds’ property.
The top 10 hotel performance metrics
Here are the top 10 hotel metrics you should consider measuring at your property, how to calculate each value, and things you can do to improve performance.Â
Recent expense rise presents threat to hotel profit
February was a stronger month all around for the global hotel industry, but escalating line item expenses could derail what’s already a fragile profit rebound.
Emerging revenue management KPIs you need to know
Given the largescale market disruption over the past two years, it is important that hotels set KPIs relative to competitor performance to measure their success relative to the market they operate within.
IDeaS Introduces Profit Optimisation for G3 RMS
Launched at HITEC, this news makes IDeaS the first RMS provider to offer a holistic approach to total profit optimization that automates all key business controls based on prioritizing profit.
How an integrated PMS helps to grow TRevPAR
Here’s a look at five PMS features you should use to boost TRevPAR and get a more holistic picture of sales and growth opportunities.
Using tech to reopen a profitable spa in 2021
Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.
How hotels can measure their success in 2021
Revenue managers appear to be changing their view hotels’ KPIs, does that suggest a drastically different approach to revenue management in 2021?
HotStats: U.S. hotel industry resilient, GOPPAR up in September
The third quarter ended on a high note for U.S. hotels, as September profit per room climbed year-over-year, indication that the current cycle still has teeth.
Rainmaker to present total revenue management approach for Casino Hotels at INFORMS 2017
The Rainmaker Group is set to present a step-by-step approach to total revenue optimization for casino and gaming properties at the INFORMS 2017 Business Analytics Conference, being held at Caesars Palace in Las Vegas, April 2-4. The informative session, titled ÒVegas Predicts: How the Prophets of Gaming Called the Trend for Profit OptimizationÓ will be presented on Monday, April 3 from 10.30-11.30am.
