As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to meet their needs simply, the challenge now lies in exceeding them.
Travellers lack trust in hotel recycling, survey finds
A recent survey conducted by Clean the World, a global leader in sustainable environmental and social impact solutions for the hospitality industry, highlights a major discrepancy between guest expectations and guest assumptions of hotel practices.
How to effectively reach tech-savvy travellers
In the modern world we live in, where everyone is connected through the power of technology, a new breed of travellers has grown significantly: the tech-savvy ones.
Travellers hop to beach destinations this Easter
Ahead of Australia’s first school holidays of the year, Expedia Group has today revealed new search data on the most sought-after Easter travel destinations – and the unique opportunities the demand will provide local hoteliers.
Travelers are checking in to spontaneous trips in 2021
Hotels.com identifies a spike in last-minute reservations and upgrading following a lost year for travel.
Travelhorizons Survey reveals global warming matters
Over 30% of travelers are willing to pay 10% higher rates for providers that demonstrate environmental responsibility.
Travel now, pay later – the latest Expedia survey
Millennials are going into debt for vacation.
Hoteliers in atypical destinations cash in with Airbnb
At the PATA Annual Summit in the Philippines, Airbnb announced new data that highlights how the Airbnb community is growing tourism in off-the-beaten-track destinations across Asia Pacific, and helping to disperse the benefits of tourism beyond big cities and major tourism hotspots.
Sabre release Asia Pacific Traveller Preferences report
The report reveals a series of highly contrasting traveller preferences behind the growing Asia Pacific travel market
Grand Hyatt Doha’s Christoph Franzen on Middle Eastern hospitality landscape
Christoph Franzen, General Manager of Grand Hyatt Doha talks about the landscape of hospitality in the Middle East ahead of the 2nd Edition Hospitality Business Conclave in Qatar on May 18.