Annette’s ability to help to control fixed labor costs and address the challenges they are experiencing in hiring customer service staff have been apparent to them immediately.
Get ready for the next intelligent AI-powered Voice Bot
An advanced technology system providing instant guest service while reducing fixed labor expense.
The expensive problem AI solves for hoteliers
How AI technology can solve the hospitality industry’s greatest challenges.
Does AI have a place in the travel industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far.
8 qualities of top performing hotel call center agents
Tips on how to pick a call center that’s right for your property.
The future of revenue management is now
We’re now in a world where revenue optimization, marketing, distribution, and digital teams must work under one umbrella for all revenues.
Human Interaction – The Hallmark of a Luxury Travel Experience
In an increasingly digital world, the importance of human interaction remains high in the hospitality industry.
Hotel call centers and storytelling
How independent hotel call centers are outshining many hotel brands using customer feedback.
The Future of independent hotels
Why some travelers will go the extra mile for a unique hotel experience.
