Management software can help to resolve a variety of problems associated with staffing during the next normal by facilitating the proper automation of basic tasks as well as enhancing training auditing and team coordination. Here are three features where software is now critical for hotel operations and employee retention.
How your hotel can reduce IT costs
Reducing your costs is probably at the forefront of your mind right now following COVID-19. Here are detailed, practical ways to get your technology costs under control.
Leverage technology to get rid of undesirable hotel guests
By increasingly utilizing ID and passport scanners, new technology-led safety and operational processes can allow for quick and touchless check-ins.
Digital is the new normal and the future of hospitality
Traveller in the future will want to be connected, but they will not be looking for a handshake or another type of physical experience; their preferred connection is digital. Quick, smooth and done already.
Check-in and room service apps reassure guests: research
A new study finds that 62% of guests would prefer to check-in/out through a hotel app and 47% would be happy to order room service if they could do so via an app.
The role of technology in managing operational complexities in the COVID-19 era
Operations teams are faced with a complex challenge as more is required from staff to meet the stricter new requirements, whilst costs must be cut wherever possible as hotels expect to run at lower than average occupancy levels for the near future.
Keep components of a Return to Operations plan
Distilling a return to operations plan into its component parts is the secret sauce to making it manageable. Ultimately, the process for developing a comprehensive plan covers four main themes.
What hotels can learn from the tech industry about marketing
With hospitality facing an existential crisis due to such an industry-changing external shock, hoteliers could do worse than look to startups for lessons in adaptation.
The five changes expected in the hotel industry
The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.
Five changes expected in the hotel industry
The landscape continues to change rapidly, and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come.
